We reserve the right to change the content and layout of the site, including the products and services we offer through it, without prior notice of such changes.

Even though this site has been carefully configured in such a way as to prevent mistakes in the description of the services or product presentation, errors might occur. Under these circumstances, the company, Schubert & Franzke, will not be held responsible.

Schubert & Franzke will not be held liable for the precision of the editorial content of external links or of the information provided by them.

The content of this site, graphics, text, video or audio files, photos, software and databases, as well as any other material posted on this website are protected by copyright and are the property of Schubert & Franzke SRL.

Any user has the possibility to upload photos, texts and mountain trails on this website, the user bearing full responsability for the data and the pictures introduced. Schubert & Franzke SRL acknowledges and respects the intellectual property rights of the owner / author on the photos and the information uploaded on this website.

The user is required to upload only photos, texts and mountain trails on which he / she owns the intellectual property right. If the user does not own the photos and information uploaded on this website, he/she will be fully responsible for the upload.

As a result of agreeing to these terms and conditions, the user (the copyright owner of the uploaded photos, texts and mountain trails) explicitly agrees upon their future use by Schubert & Franzke SRL free of charge (through public notice, reproduction, modification, multiplication, marketing, etc.) on websites, printed and online products, without any changes regarding the intellectual property right holder.

Schubert & Franzke SRL was awarded ISO 9001: 2008 certification by Tuv Austria under registration number 20 100 82003209 and it guarantees that the products offered for sale are in conformity with Law 449/2003.


Information regarding the exercise of the right of withdrawal

You have the right to withdraw from this contract and return the goods without giving a reason for up to 14 days. The products will be returned by you in the same condition that you received them from the company Schubert & Franzke SRL.
The period of withdrawal and product return expires 14 days after the purchaser (you or a third party indicated by you) (other than the carrier) takes physical possession of the designated goods.
To exercise your right of withdrawal, you must inform Schubert & Franzke Ltd. in writing about your decision to withdraw from the contract and return the goods, by either post, to the following address: 83 Plopilor Street, Cluj-Napoca, Cluj County, fax 0264.428.611 or e-mail: office@schubert-franzke.ro.
To meet the deadline for withdrawal it is sufficient to send the report of this right of withdrawal before the withdrawal period expires.

Effects of withdrawal
If you withdraw, Schubert & Franzke Ltd. will give you a refund for any amount received from you, including the costs of delivery, except for the additional costs caused by choosing another type of delivery other than the least expensive type of standard delivery offered by Schubert & Franzke Ltd., without undue delay and, in any event, no later than 14 days after the date of the receipt of the written information about your decision to withdraw from this contract.
The amount will be refunded using the same payment method as that used for the initial transaction, unless you have expressly agreed upon another type of refund payment. In any of these situations, no fees will be charged as a result of such reimbursement.
Our company can withhold reimbursement until receiving the returned goods or until evidence of sending the goods back has been provided, whichever is earlier.
Send goods back to Schubert & Franzke Ltd. to the following address: 83 Plopilor Street, Cluj-Napoca, Cluj County, without undue delay and, in any event, not later than 14 days after the date of the written report regarding your withdrawal. The deadline is met if the products are returned before the expiration of the 14-day period.
In accordance with EO no. 34 of 2014, you have to bear the direct cost of returning goods.

Complaints regarding non-compliant products / products other than those ordered / missing items must be communicated to SCHUBERT & FRANZKE SRL in writing (on the following e-mail address: office@schubert-franzke.ro) within maximum 24 hours from their delivery and must be accompanied by relevant proof (pictures of the package or products totally or partially damaged). If the notification is justified, based on the option preferred by SCHUBERT & FRANZKE SRL, you will return the non-compliant products depending on the delivery method chosen by SCHUBERT & FRANZKE SRL, at no additional cost. SCHUBERT & FRANZKE SRL will deliver the compliant products / missing products from your initial order as quickly as possible and at no additional cost.

The payment processor Eu Platesc.ro, whose platform is implemented on the site, has no obligation or liability regarding the delivery of products ordered from SCHUBERT & FRANZKE SRL, conformity of products / services offered by SCHUBERT & FRANZKE SRL or return of products received from SCHUBERT & FRANZKE SRL.

For more details about returning goods, please check our contact information on www.muntii-nostri.ro.